Terms and Conditions
1. Introduction
Before using the Recolx mobile application ("Service") operated by RecolX Technology Limited, Ltd. ("we," "us," or "our"), please read these terms and conditions ("Terms", "Terms and Conditions") carefully. These Terms govern your access to and use of our Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you do not have permission to access the Service. This agreement applies to all users, including visitors, registered users, and others who interact with the Service.2. Membership Fees and Changes
RecolX Technology Limited, Ltd. reserves the right to determine and modify subscription fees at its sole discretion. Should any changes to fees occur, they will take effect at the end of the current billing cycle. We will notify you reasonably in advance of any fee changes to give you the chance to terminate your subscription if you choose. Continued use of our Service after the fee change constitutes acceptance of the revised fee. We also offer prepaid Transcription Minutes and Transcription Quotas, available independently or with any membership plan, allowing additional service options. Complimentary Benefits: Devices purchased with bundled service memberships offer complimentary benefits such as free transcription time via activation codes, which must be redeemed within 12 months. Non-Rollover: Monthly transcription minutes will be reset every 30 days and will not accumulate or roll.3. Subscription Cancellation and Refund Policy
Our flexible subscription policy allows you to cancel your subscription at any time. Note that subscription fees paid are non-refundable; however, you can continue using the membership benefits until the end of the existing subscription period. Upon cancellation, no further billing will occur. Annual Membership Refunds: If unused, annual memberships can be refunded within 30 days of purchase. Contact [email protected] with your order details to request a refund, which will be processed in 5–10 business days. For purchases through Recolx platforms, refunds are not offered unless required by law. Payments for these services are final.4. Accounts
When creating an account, you warrant that the information provided is accurate, complete, and up-to-date. Providing false information, or failing to maintain current information, may result in immediate suspension or termination of your account. You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account is your responsibility, and you must notify us promptly of any unauthorized use or security breach.5. Intellectual Property
The content, features, and functionality offered through the Service are the exclusive property of RecolX Technology Limited, Ltd. and protected by international copyright, trademark, and intellectual property laws. Unauthorized use of our brand names, trademarks, or content without written permission is prohibited.6. Links To Other Websites
Our Service may provide links to external websites or services beyond our control. While we strive to ensure our links are accurate and safe, we are not responsible for the content, privacy policies, or practices of third-party sites. Your interactions with third-party sites linked through our Service are at your own risk, and we encourage you to review their terms and policies.7. Termination
We reserve the right to terminate or suspend your account and access to the Service at any time, with or without notice, for any reason deemed appropriate under our discretion, including violations of these Terms. Upon termination, your right to use the Service ceases immediately. You may end your access by ceasing your use of the Service.8. Limitation Of Liability
RecolX Technology Limited, Ltd., including its directors, employees, partners, agents, and affiliates, is not liable for any indirect, incidental, or consequential damages, including loss of profits, data, or goodwill arising from:- Use or inability to use the Service.
- Any conduct by third parties related to the Service.
- Any content retrieved from the Service.
- Unauthorized access, use, or modification of your records.
9. Disclaimer
Your use of the Service is at your own risk. The Service is provided "AS IS" and "AS AVAILABLE" without explicit or implied warranties of any kind, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted or virus-free use of the Service, or that errors or defects will be rectified.10. Governing Law
These Terms are governed by and construed under the laws of America, without regards to conflict of law principles. Our non-enforcement of any portion of these Terms does not constitute a waiver of such rights. If any provision is deemed invalid by a court, remaining Terms will continue to be enforceable. These Terms represent the entire agreement concerning the Service, overriding any previous agreements.11. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is significant, we will provide at least 30 days' notice prior to any new terms taking effect. A significant change will be determined by our discretion, and we will notify users via email or through notices on our platform. Continuing to access or use our Service after these changes are effective indicates your agreement to be bound by the revised Terms. If you do not agree with the new terms, you should stop using the Service.12. END-USER LICENSE AGREEMENT
This section encompasses the End-User License Agreement (EULA) for app users. The EULA governs your relationship with RecolX Technology Limited, Ltd. relating to the use of our Recolx application. By installing or using the app, you agree to comply with the terms set forth in the EULA. If you do not agree, you should not install or use the app and must delete it from your device.13. License
Under the EULA, we grant you a limited, non-exclusive, revocable, non-transferable license to download and use the Recolx app on a single device that you own or control. The app license permits personal and non-commercial use of our software, and any unauthorized reproduction, distribution, or modification is prohibited unless expressly authorized by us.14. How We Collect and Use Your Personal Information
Our commitment to data protection is reflected in how we collect and handle your personal data. We collect data in accordance with our Privacy Policy, which covers the types of data collected, the method of collection, and the purposes of use. Examples of data include personal identification details, usage patterns, and device information. Our privacy practices ensure compliance with legal standards to protect your data rights.15. Restrictions
You agree to adhere to usage restrictions, which include, but are not limited to, refraining from:- Licensing, selling, or distributing the app or any part of it without express permission.
- Reverse engineering, decompiling, or otherwise attempting to derive the source code of the app.
- Removing any proprietary notices or labels.
- Unauthorized commercial use beyond the scope of this agreement.
16. Intellectual Property
Recolx and all associated intellectual property rights are owned by RecolX Technology Limited, Ltd. The app, along with its features, content, and design, are protected by copyright, trademark, and other applicable laws. Usage of our intellectual property outside the terms of this agreement is considered an infringement and may result in legal action.17. Your Suggestions
We welcome feedback and suggestions ("Suggestions") for improvements to our Services. Any Suggestions provided to us become the sole property of RecolX Technology Limited, Ltd. We may use, modify, and implement these Suggestions without acknowledgment or compensation to you.18. Modifications to Application
We may, at our sole discretion, modify, suspend, or discontinue features or functionalities of the app with or without notice. These modifications can include improvements, updates, or changes in service provisions, reflecting our commitment to delivering enhanced user experiences.19. Updates to Application
We provide periodic updates to enhance or improve the functionality and performance of the app. These updates may include patches, bug fixes, and new features. By using the app, you consent to receive such updates as part of your usage rights, which are governed by this agreement.20. Third-Party Services
Our app may include or provide access to third-party content, services, or links. RecolX Technology Limited, Ltd. does not assume responsibility for any third-party content or services, including their accuracy, legality, or quality. Access to and interactions with third-party services are undertaken at your own risk and subject to the respective third-party terms and conditions.21. Term and Termination
This Agreement remains effective until terminated by you or RecolX Technology Limited, Ltd. We may, at our sole discretion, suspend or terminate this Agreement at any time for any reason, including violation of the Terms. Upon termination, your rights to use the App cease immediately, and you must delete or remove the App from your devices. Termination does not limit any legal rights or remedies available to us for breaches occurring prior to termination.22. Indemnification
You agree to indemnify and hold harmless RecolX Technology Limited, Ltd. and its affiliates, employees, and agents from any claims, damages, losses, liabilities, and expenses, including legal fees, arising from or related to your use or misuse of the Service, your breach of this Agreement, or your violation of any laws or third-party rights.23. No Warranties
The Recolx app is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the app will be uninterrupted, error-free, or free of viruses or other harmful components.24. Limitation of Liability
To the maximum extent permitted by law, RecolX Technology Limited, Ltd. and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or in connection with your use or inability to use the Service. Our total liability shall not exceed the amount paid by you for the Service during the twelve-month period before any claim.25. Severability
If any provision of this Agreement is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render this Agreement unenforceable or invalid as a whole. Such provisions shall be deleted or modified without affecting the remaining provisions, which shall continue to be valid and enforceable to the fullest extent permitted by law.26. Waiver
No failure or delay by RecolX Technology Limited, Ltd. in exercising any right under this Agreement shall constitute a waiver of that right. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term.27. Amendments to this Agreement
We reserve the right to amend this Agreement at any time. If changes are significant, we will provide at least 30 days' notice before new terms take effect. Your continued use of the App after changes are implemented indicates acceptance of the new Terms. If you disagree, you must cease using the App.28. Governing Law
This Agreement is governed by the laws of America, excluding its conflict of law rules. Use of the Recolx app may also be subject to other local, state, national, or international laws.29. Changes to this Agreement
We retain the exclusive right to modify this Agreement. Continued access and use of the app signifies your acceptance of these changes. We encourage periodic review of the Agreement to remain informed of any updates.30. No Employment or Agency Relationship
Nothing in this Agreement or through your use of the Service is intended to create an employment, agency, or joint venture relationship. Your use of the app is as an end-user, solely for personal, non-commercial purposes.31. Equitable Relief
You acknowledge that a breach of this Agreement could cause irreparable harm to RecolX Technology Limited, Ltd., for which monetary damages may be insufficient. In the event of such a breach or threatened breach, we may seek injunctive or other equitable relief in any court of competent jurisdiction, without having to post a bond or prove actual damages, to prevent the breach and protect our rights.32. Headings
The headings in this Agreement are for convenience and reference only. They do not affect the construction or interpretation of any section of this Agreement, and should not be considered in resolving any potential ambiguities within the terms.33. Geographic Restrictions
RecolX Technology Limited, Ltd. is based in America and provides the Recolx app for use globally. However, access to the Service may not be legal by certain persons or in certain countries. If you access the Service from outside America, you do so at your own risk and are responsible for compliance with local laws.34. Limitation of Time to File Claims
Any claim or cause of action you may have arising out of or related to this Agreement must be filed within one (1) year after such claim or cause of action arose, or it will be permanently barred. This limitation is intended to encourage prompt resolution of any disputes.35. Entire Agreement
This Agreement, including any amendments, constitutes the entire agreement between you and RecolX Technology Limited, Ltd. regarding your use of the Recolx app and supersedes all prior and contemporaneous oral or written understandings and agreements.36. Additional Terms
You may be subject to additional terms and conditions that apply when you use or purchase certain other services from RecolX Technology Limited, Ltd. We will provide those terms to you at the time of such use or purchase, and they are incorporated by reference into this Agreement.37. Jurisdictions
The Recolx app and its associated services may be subject to Chinese export control laws and regulations. You agree not to export, re-export, or transfer the app or services, directly or indirectly, to any individual or entity prohibited under these laws, including those restricted by U.S. export control lists without prior government authorization.38. Data Protection
RecolX Technology Limited, Ltd. is dedicated to ensuring user privacy and data protection. We comply with applicable data protection regulations and laws as specified in our Privacy Policy, ensuring your data is processed, stored, and handled securely.39. Support
Our commitment to excellent service is reflected in our support policy. For technical assistance, account inquiries, or general support, you can reach us via the official Recolx support email: [email protected]. Our support team is dedicated to addressing your concerns and providing timely assistance.40. Contact Information
For queries related to this Agreement or any other issues, you may contact RecolX Technology Limited, Ltd. at: Email: [email protected] Website: recolx.ai
We are committed to transparent and effective communication to ensure all
user needs are met efficiently.