Introduction

Welcome to the privacy policy of RecolX Technology Limited (“we,” “us,” or “our”). At our company, we are deeply committed to respecting and safeguarding your privacy. This privacy policy elaborates on how we, as data controllers, collect, use, and protect your personal information when you interact with our digital platforms, particularly through our innovative AI-driven product, Recolx, powered by the advanced CHATGPT model developed by OPENAI. Our mission is to maintain transparency, accountability, and compliance with applicable data protection laws, ensuring that your personal data is handled securely and with respect to your privacy rights. This document serves as a comprehensive guide to our practices and obligations concerning data privacy and is part of our ongoing dedication to transparency and trust. 1.Scope of This Policy This privacy policy applies to all users of our services, including visitors to our website, users of the Recolx application, and any other interactions with us via electronic or written communication. It details how we process data from initial collection to eventual deletion, including storage, access, and sharing practices. By choosing to use our services, you consent to the practices described in this policy. We recognize the sensitivity of personal data and are committed to conducting our business in accordance with this principle, taking all reasonable measures to ensure the confidentiality and integrity of your data. 1.1 Commitment to Data Protection Our commitment to protecting your privacy is embodied in our approach to handling personal data. We adhere to the principles of lawfulness, fairness, and transparency in processing your data, ensuring it is used solely for legitimate purposes that have been clearly outlined and explained. We guarantee proportional data processing—only collecting, storing, and utilizing data that is necessary for specific, explicit, and legitimate purposes. 1.2 About RecolX Technology Limited Founded in 2024, RecolX Technology Limited is at the forefront of AI technological innovations. Our flagship AI tool, Recolx, represents our commitment to leveraging cutting-edge technology to provide efficient and smart solutions tailored to meet diverse user needs, ranging from businesses looking for productivity enhancements to individuals seeking refined personal data management solutions. 1.3 Why This Privacy Policy Matters Understanding how your data is used is crucial. This privacy policy explains how your personal data is collected, used, and protected by RecolX Technology Limited, together with our terms of use. This policy also informs you about your data protection rights and how you can exercise them, ensuring you have control over your personal information. 1.4 Changes to This Policy As our company grows and our services evolve, we continually assess and refine our privacy practices. Thus, this policy is subject to change. We will provide notification via our website or through direct communication channels when significant changes are made. We recommend revisiting this document periodically to stay informed about how we are protecting your information. —

2. Information Collection and Use

Overview At RecolX Technology Limited, we prioritize transparency in how we collect and use your personal information. This section outlines the types of data we gather, the methods of collection, the purposes for which we use this data, and the legal bases for processing your personal information. Understanding these practices is crucial to ensure informed consent and trust as you engage with our products and services, including Recolx. 2.1 Types of Information We Collect To provide and improve our services, we collect various types of information, which may include: Personal Identification Information: This includes details such as your name, email address, phone number, postal address, and other identifiers necessary to provide our services. Account Information: When you create an account, we collect your username, password, and other security and access details to secure your account. Demographic Information: We may collect data such as age, gender, language preferences, and country of residence to tailor our services to your needs. Usage Data: Information on how you interact with our services, such as the features used and the time spent on the app, to improve user experience. Technical Data: This includes information about your device and internet connection, such as IP address, browser type, device ID, and operating system. Transaction Information: For any purchases or transactions, we collect payment information, billing address, and transaction history. Communications Data: Includes the content of your communications with us, whether through customer support, feedback, or surveys. 2.2 Methods of Data Collection We employ a variety of methods to collect your information: Direct Interactions: You provide data directly when you register, communicate with us, fill out forms, or make purchases. Automated Technologies: As you interact with our services, we automatically collect technical data and usage patterns through cookies, server logs, and analytic tools. Third-party Sources: We may receive information about you from third parties, including analytics providers, advertising networks, and service partners, to better understand your preferences and improve our service offerings. 2.3 Purpose of Data Collection and Use The data collected serves to improve and personalize our services, including but not limited to: Providing and Managing Services: To set up and manage your user account, provide support, and ensure the effective operation of our tools and services. Improving Our Offerings: Analyze usage patterns to understand customer needs and optimize our tools and user interfaces. Marketing and Communications: To provide relevant content and promotional information tailored to your interests and preferences. Security and Compliance: To ensure the security of our services and comply with applicable laws and regulations, including fraud detection and prevention. Research and Development: To conduct research for innovation, improving service features and functionalities. 2.4 Legal Basis for Processing We rely on several legal bases to process your data: Consent: When you provide consent for us to process your information for specified purposes, such as marketing. Contractual Necessity: To fulfill our contractual obligations to you as a user or customer of our services. Legal Obligation: Where processing is necessary for compliance with legal or regulatory requirements. Legitimate Interests: Where it is in our legitimate interest to enhance our services and ensure the security and functionality of our operations without overriding your rights and freedoms. Conclusion Your trust remains our utmost priority. We are committed to collecting and using your personal data responsibly, transparently, and in compliance with all relevant legal and ethical standards. As we continue to innovate and improve our services, we will adhere to these principles to ensure that your data is treated with the highest degree of care.

3. Data Sharing and Disclosure

Overview At RecolX Technology Limited, we recognize the importance of maintaining the confidentiality of your personal data. This section explains the circumstances under which we may share your information with third parties, ensuring such actions align with our commitment to privacy and data protection. Understanding how and why we share data helps build trust and transparency with our users. 3.1 Sharing with Service Providers We may need to disclose your information to trusted third-party service providers and partners who assist us in delivering and improving our services. These may include: Technical Service Providers: Companies that offer cloud storage, data hosting, and IT support to ensure our services operate smoothly and securely. Payment Processors: Organizations that handle billing and payment transactions, requiring access to your financial information to facilitate purchase and subscription processes. Analytics Providers: Tools and services that help us analyze usage patterns to improve user experience and service delivery. Marketing Partners: Companies that assist in delivering targeted marketing campaigns and promotional communications relevant to your interests. Each service provider is carefully vetted and bound by contracts that mandate equivalent levels of privacy protection required by applicable law. They are not authorized to use your personal information for their own purposes and are only permitted to process your data for specified purposes and in accordance with our instructions. 3.2 Legal Compliance and Security There may be circumstances where we are legally obligated to disclose your personal information: Compliance with Laws: We may disclose data when required by law or legal processes, such as in response to a court order, subpoena, or other legal requirements. Protection of Rights: If necessary, we may share data to enforce our terms of use, policies, or agreements, and to protect the rights, property, or safety of our company, users, or the public. Fraud Prevention: Sharing information when necessary to prevent fraud, address security or technical issues, or to otherwise protect our users and systems. 3.3 Business Transfers In the event of a corporate transaction such as a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the involved parties. We would ensure that any acquiring entity honors the commitments made in this privacy policy and provides adequate protection for your personal information. 3.4 Sharing with Your Consent In situations where you provide explicit consent, we may share your information with other third parties. This could be for reasons such as co-branded services or joint promotional activities where your consent is necessary for further dealings. 3.5 Aggregated or Anonymized Information We may share aggregated, anonymized, or non-personal data publicly and with our partners. For example, we might share information to show trends about the general use of our services or for research and statistical purposes. Such data does not personally identify you and is used to analyze industry trends and improve our services. Conclusion RecolX Technology Limited is committed to ensuring that your data remains confidential and secure. Any sharing or disclosure is conducted with the utmost care and always with a priority for maintaining user privacy. Our practices are designed to ensure compliance with legal standards and to respect the trust you place in us.

4. International Transfers

Overview As a global technology company, RecolX Technology Limited may process your personal data using infrastructures and service providers located around the world. This section outlines the circumstances under which we transfer data internationally, the safeguards we implement to protect your data, and our commitment to ensuring such transfers comply with applicable data protection regulations. 4.1 Global Operations Our services are available worldwide, necessitating the use of global infrastructure. This means that your personal data may be transferred to, and stored in, a country different from where it was collected. These countries may have data protection laws that differ from those of your home jurisdiction, and in some cases, may not be as protective. 4.2 Protecting Your Information To ensure that your data remains protected, we implement the following safeguards: Standard Contractual Clauses (SCCs): We rely on European Commission-approved mechanisms, such as SCCs, to provide adequate protection for international data transfers. Data Protection Agreements: All third-party service providers involved in data transfers are required to comply with data protection agreements that adhere to high standards of security and privacy. Risk Assessments: Conducting data transfer impact assessments to evaluate and mitigate risks associated with cross-border data flows ensures our practices remain compliant with legal obligations. Technical Measures: Employing encryption and other security technologies to protect data as it is transferred to and stored in different countries. 4.3 Compliance with Legal Requirements We carefully comply with the legal and regulatory requirements concerning international data transfers. Our international data transfer practices are reviewed regularly to comply with changing laws, emerging risks, and technological advancements. Specific attention is given to: Local Regulatory Requirements: Ensuring compliance with domestic laws concerning the transfer of personal data to foreign countries. Cooperation with Authorities: Engaging with data protection authorities to ensure alignment with international data transfer rules and guidelines. 4.4 User Rights and Choices As a user, you have the right to request more information about the safeguards we have in place related to international data transfers. You may also ask for a copy of our data protection obligations, such as the Standard Contractual Clauses, where applicable. 4.5 Between Group Transfers When transferring data between entities within our corporate group, we have put comprehensive corporate rules in place to ensure a consistently high level of data protection throughout our organization, regardless of location. This helps maintain the protection and confidentiality of personal information across borders. Conclusion International data transfers are integral to providing you with global access to our services. RecolX Technology Limited is committed to ensuring that any such transfers of your personal information are conducted in a manner that is consistent with applicable data protection laws and that your privacy rights are always maintained.

5. Data Security

Overview Protecting your personal data is a core priority for RecolX Technology Limited We implement a wide range of security measures to ensure the confidentiality, integrity, and availability of your data and to protect it against unauthorized access, disclosure, or destruction. This section details the security protocols we have in place and underscores our commitment to maintaining a secure digital environment. 5.1 Security Measures and Protocols We utilize industry-standard security technologies and procedures to safeguard your personal information from risks such as unauthorized access, use, or disclosure. Our security framework includes: Encryption: Sensitive data is encrypted both in transit and at rest using advanced encryption standards (AES). This ensures that your data is securely transmitted and stored. Access Controls: We implement strict access control measures, granting access to personal data only to authorized personnel who need it for their job functions. Access rights are regularly reviewed and updated. Firewalls and Intrusion Detection Systems: Our systems are protected by firewalls and monitored by intrusion detection systems to prevent unauthorized access and to detect and respond swiftly to any potential security threats. Data Masking and Tokenization: These practices help protect sensitive data by masking or replacing identifying information with non-sensitive equivalents. 5.2 Operational Security Practices Beyond technical measures, operational protocols are vital to protecting personal data: Employee Training: We conduct regular training and awareness programs to ensure our employees are versed in best practices related to data privacy and security. Incident Response Plan: We have a robust incident response protocol to quickly identify, assess, manage, and mitigate security incidents, minimizing potential impact on user data. Regular Audits and Assessments: We perform regular security audits and risk assessments to ensure compliance with policy and identify areas for improvement. 5.3 Third-party Security Assurance We require that our third-party service providers, who manage or handle personal data on our behalf, maintain stringent security measures. We carefully select partners who adhere to strong data protection practices and conduct regular evaluations to ensure ongoing compliance with our standards. Vendor Risk Management: We evaluate the security risk associated with third-party service providers and ensure they can meet our data protection commitments. Data Processing Agreements: Contracts with third parties include data processing agreements that outline obligations and responsibilities regarding data security. 5.4 User Responsibilities While we are committed to safeguarding your data, the security of your personal information also relies on practices adopted by you, the user. We advise you to: Secure Your Account: Use strong, unique passwords and update them regularly. Enable two-factor authentication where available. Stay Informed: Be aware of phishing attacks and other potential cyber threats. We will never request sensitive information via email. Monitor Your Accounts: Regularly check your accounts and report any suspicious activity immediately. 5.5 Continuous Improvement Security is an ongoing process that requires constant vigilance. We are dedicated to continuously reviewing and enhancing our security measures to respond to new threats and advancements in technology. Regular updates and improvements to our security infrastructure help ensure the ongoing protection of your data. Conclusion RecolX Technology Limited is steadfast in its dedication to maintaining the highest standards of data security. We strive to create a secure environment for all users by leveraging robust security technologies and practices. Your trust is paramount to us, and our comprehensive approach to data security reflects our commitment to protecting your privacy and personal information.

6. Data Retention

Overview RecolX Technology Limited is committed to retaining personal data only for as long as necessary to fulfill the purposes for which it was collected, and to comply with legal, regulatory, or internal policy requirements. This section explains our data retention practices, including how we determine retention periods and the procedures for securely deleting or anonymizing data once retention periods have expired. 6.1 Determining Retention Periods The retention periods for personal data vary depending on the type of information and the purposes for which we process it. Factors influencing retention times include: Legal and Regulatory Requirements: We may retain data to comply with applicable legal obligations or to respond to regulatory inquiries or requests. Contractual Obligations: Data may be retained as necessary to uphold our contractual obligations to you or our partners. Business Needs: Retention is influenced by operational needs such as maintaining business records, improving our services, and supporting decision-making. User Agreements: We assess retention based on user consent and contracts regarding how data is to be managed. 6.2 Retention Schedules We implement data retention schedules to manage how long different categories of data are kept. Examples include: Account Information: Retained as long as your account remains active or as needed to provide services to you. Once your account is closed, data will generally be deleted or anonymized within [specify timeframe, e.g., 30 days]. Transaction Data: Stored for a period necessary to complete transactions, process any related financial documentation, and fulfill regulatory obligations. Communication and Feedback Data: Kept as required to address inquiries and maintain support records for ongoing quality assurance and service improvements. Marketing Data: Retained until users opt-out or request deletion. Records are maintained to ensure users do not receive unwanted communications. 6.3 Data Deletion and Anonymization At the end of the applicable retention period or upon request under applicable laws, we will either delete or anonymize personal data. Our procedures include: Secure Deletion: Utilizing secure methods to ensure that deleted data cannot be recovered or reconstructed. Anonymization: Irreversibly modifying personal data such that an individual cannot be identified, supporting the use of data for statistical analysis and research. 6.4 User Rights Regarding Data Retention You have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes it was collected, or you have withdrawn consent. You may exercise these rights by contacting us, and we will address requests in accordance with applicable data protection laws. 6.5 Ongoing Review and Adjustment Our data retention policies and practices are regularly reviewed to ensure compliance with evolving legal standards and industry best practices. Adjustments are made as necessary to enhance data governance and ensure data is managed efficiently and securely throughout its lifecycle. Conclusion Through deliberate management of data retention practices, RecolX Technology Limited ensures personal data is retained only for justifiable purposes, maintaining user trust by responsibly handling and securing data throughout its lifecycle. We are dedicated to transparency and welcome any questions or requests for additional information about our data retention policies.

7. User Rights and Data Management

Overview RecolX Technology Limited is committed to upholding the rights of users with regard to their personal data. This section outlines the various rights you have under applicable data protection laws, as well as how you can exercise these rights to manage your information with us. We strive to provide you with access, control, and transparency over your data. 7.1 Your Rights Depending on your location, you may have several rights regarding your personal data, including: Access: You have the right to request access to the personal data we hold about you, allowing you to verify that we are processing it lawfully. Rectification: If you believe your data is inaccurate or incomplete, you have the right to request corrections and modifications. Erasure (“Right to be Forgotten”): Under certain circumstances, you have the right to request deletion of your personal data, such as when data is no longer necessary for its original purpose or if you withdraw your consent. Restriction of Processing: You can request that we restrict the processing of your data in certain situations, such as questioning the data’s accuracy or the lawfulness of our processing. Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have it transferred to another data controller where feasible. Objection to Processing: You can object to our processing of your data where we rely on legitimate interests as a legal basis, or if the processing involves direct marketing. Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing carried out before the withdrawal. 7.2 Exercising Your Rights To exercise any of the rights mentioned above, please contact us via the channels provided. We are committed to responding to your inquiries and requests in a timely manner, typically within [specify timeframe, e.g., 30 days], and without undue delay. When you make a request: Verification: We may request specific information from you to verify your identity and ensure your right to access the data. No Fee Charged: Exercising your rights is free of charge. However, we may charge a reasonable fee if the request is manifestly unfounded or excessive, particularly due to its repetitive nature. Response Time: We aim to respond to all legitimate requests within a specified timeframe and will inform you of any extended response periods where necessary. 7.3 Data Management Tools We provide tools and settings within our services that allow you to manage your personal data. These may include: Account Settings: Enable you to update personal information, change privacy settings, and customize communication preferences. Communication Preferences: Allow you to manage subscriptions to newsletters and opt-in or opt-out of promotional communications easily. 7.4 Complaints If you have concerns about our data processing practices, you have the right to lodge a complaint with your local data protection authority. While we encourage users to raise concerns directly with us first, we recognize and support your right to contact regulatory bodies if needed. Conclusion Recognizing and honoring your data rights is integral to our privacy commitment at RecolX Technology Limited We are dedicated to providing you with control over your personal information and ensuring a transparent and responsive management process. Your trust in our services remains our top priority.

8. Children’s Privacy

Overview RecolX Technology Limited acknowledges the importance of protecting children’s privacy online. Our services are designed and intended for adults, and we are committed to complying with applicable laws and regulations regarding children’s privacy. This section provides details on our practices concerning the collection and safeguarding of personal data for users under the age of majority, which is typically 13 or older depending on the jurisdiction. 8.1 Age Restrictions Our services are not directed towards children under the age of 13, and we do not knowingly collect personal information from children in this age group without verifiable parental consent. If you are under 13, please do not use or provide any information through our services. 8.2 Parental Consent In cases where our services might be accessed by children under the age of 13, parental consent is required. We implement mechanisms to: Verify Parental Consent: Ensure that we have received appropriate parental consent before collecting, using, or disclosing personal information from children. Provide Access to Parents: Allow parents or guardians to access, review, or request deletion of their child’s personal information. 8.3 Data Collection Practices We limit the collection of data from children to only what is necessary to provide and maintain the relevant services. Types of data we might collect with parental consent include: Basic Contact Information: Such as name and email address, used solely for account creation and maintenance. Usage Data: Information about how the child interacts with our services, allowing us to enhance user experience. Parental Contact Information: To notify parents about our data practices or any necessary updates concerning their child’s use of our services. 8.4 Rights of Parents and Guardians As a parent or legal guardian, you have certain rights concerning your child’s data, including: Access and Review: You may request access to review your child’s personal information. Correction and Update: If you believe that any information we have on your child is incorrect or incomplete, you can request correction. Data Deletion: You have the right to request deletion of your child’s personal data if it is no longer necessary for the purpose it was collected, or if consent is withdrawn. 8.5 Steps in Case of Inadvertent Data Collection If we become aware that we have inadvertently collected personal information from a child under 13 without proper consent, we will: Promptly Delete the Information: Remove the data from our records as soon as possible. Notify Affected Parties: Inform parents or guardians when applicable and feasible, addressing any concerns they might have regarding the inadvertent collection. Conclusion The protection of children’s privacy is of utmost priority at RecolX Technology Limited We are committed to ensuring that any data collected is handled with security and care and that our services are compliant with all legal requirements concerning children’s data protection. For questions or requests related to children’s privacy, parents and guardians are encouraged to contact us.

9. Cookies and Similar Technologies

Overview Cookies and similar technologies are essential tools for enhancing your experience on digital platforms, including services provided by RecolX Technology Limited This section details the types of cookies we use, their purposes, and how you can manage your preferences regarding these technologies. 9.1 What Are Cookies? Cookies are small text files that are placed on your device (computer, smartphone, or other electronic devices) when you visit a website. They are widely used to make websites work efficiently, as well as to provide information to the site owners. 9.2 Types of Cookies We Use Targeting Cookies: These cookies may be set through our site by our advertising partners. They are used to build a profile of your interests and show you relevant advertisements on other sites. They work by uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Analytical Cookies: Used to analyze your use of our websites and interactions with our content. This helps us better understand and improve our services’ performance and effectiveness. Social Media Cookies: These are set by social media services that we have added to the site to enable you to share our content with your network and friends. They can track your browser across other sites and build a profile of your interests, impacting the content and messages you see on other sites you visit. 9.3 Why We Use Cookies RecolX Technology Limited uses cookies and similar technologies to: Ensure that our services function as intended. Enhance the performance and usability of our website. Provide you with a more personalized experience by remembering your preferences and settings. Conduct research and statistical analysis to help improve our content, products, and services. Deliver targeted advertising and track the effectiveness of promotional campaigns. 9.4 Managing Your Cookie Preferences You have the right to decide whether to accept cookies. You can manage your preferences related to cookies through your web browser settings. Here’s how you can do this: Browser Settings: Most browsers allow you to control cookies through their settings preferences. If you prefer not to receive cookies, you can set your browser to warn you before accepting cookies or you can simply refuse them by adjusting your browser settings. You can also delete cookies that have already been set. Opt-out Links: Some cookies used by third-party service providers may be subject to opt-out mechanisms directly offered by the third parties. You may visit their websites to manage your preferences. Cookies Consent Manager: Upon entering our site, you may be presented with a cookies consent manager, where you have the option to accept or reject cookies, except for those that are strictly necessary. 9.5 Impact of Disabling Cookies Please note that disabling certain cookies may result in reduced functionality of our website and could impact your user experience. Essential cookies are necessary for the full operation of our services, and removing them may lead to some services not functioning correctly or being inaccessible. Conclusion Cookies and similar technologies are fundamental to optimizing your interaction with our services, and we remain committed to ensuring their use remains transparent and beneficial to you as a user. Should you have any questions concerning our use of cookies or wish to delve deeper into cookie management tools, we encourage you to reach out to us. Your privacy and experience remain our utmost priority.

10. Your Data Protection Rights

Overview RecolX Technology Limited is committed to upholding your rights regarding the personal data we process. Understanding and exercising these rights is integral to ensuring transparency and empowerment in your interactions with our services. This section explains your data protection rights and how you can manage your data with us. 10.1 Your Rights Depending on your jurisdiction’s applicable data protection laws, you may have the following rights concerning your personal data: Right to Access: You have the right to request copies of your personal data that we hold, along with information about how we process it. This allows you to verify the lawfulness of our processing. Right to Rectification: If you believe we hold incorrect or incomplete data about you, you have the right to request corrections or updates to ensure accuracy. Right to Erasure (“Right to be Forgotten”): In certain situations, you can request the deletion of your personal data, such as when the data is no longer needed for its original purposes or when you withdraw consent. Right to Restrict Processing: You can request that we restrict the processing of your data under specific circumstances, such as if you contest the data’s accuracy or the processing is unlawful. Right to Data Portability: You have the right to request that we transfer your data to another organization, or directly to you, in a structured, commonly used, and machine-readable format. Right to Object: You can object to the processing of your data where it is processed for legitimate interests, direct marketing purposes, or other specified scenarios. Right to Withdraw Consent: Where our processing of personal data relies on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent prior to withdrawal. 10.2 Exercising Your Rights To exercise any of these rights, please contact us via the methods provided in this policy. We are committed to responding to your requests within a reasonable timeframe and in accordance with applicable laws. Verification Process: To protect your privacy and security, we may require you to verify your identity before fulfilling your request. No Fee Required: Exercising your rights is generally free of charge. However, we may charge a reasonable fee if your request is unfounded, repetitive, or excessive. Response Timeline: We aim to acknowledge and respond to all valid requests within [specify timeframe, e.g., 30 days]. In some instances, this timeframe may be extended, and we will notify you accordingly. 10.3 Managing Preferences and Settings Many rights related to your personal data can be managed directly through the settings within our services: Profile Management: Log in to your account to update personal details and manage privacy settings. Communication Preferences: Adjust your preferences for receiving marketing communications and other communications. 10.4 Lodging Complaints If you are not satisfied with how we process your personal data or our handling of your rights, you have the right to lodge a complaint with a supervisory authority in your jurisdiction. We encourage you to first reach out to us so we can address any concerns promptly. Conclusion Your rights and control over your data are central to our privacy practices at RecolX Technology Limited By ensuring you understand and can exercise these rights, we aim to foster trust and transparency in our data handling operations, empowering you with control and assurance that your data is handled with due care and respect. 11 Changes to This Privacy Policy Overview RecolX Technology Limited is committed to continuously improving our data protection practices to reflect changes in our services, user feedback, and legal developments. This section outlines how we manage changes to our Privacy Policy and keep you informed about important updates. 11.1 Reasons for Policy Updates Our Privacy Policy may be updated from time to time to ensure it remains accurate and aligned with our operations and legal obligations. Common reasons for updates include: Changes in Legal Requirements: Updates to comply with newly enacted laws, regulations, or guidance from data protection authorities. Enhancements in Our Services: Significant changes or additions to our service offerings that impact the way we handle personal data. Technological Advances: Adapting our privacy practices to incorporate new technologies or address emerging cybersecurity threats. User Feedback and Operational Changes: Modifications to improve clarity, address user concerns, or reflect changes in our business practices. 11.2 Notification of Changes We are committed to transparency and will make reasonable efforts to notify you of significant changes to our Privacy Policy. This may include: Direct Notifications: Sending emails or in-app notifications to inform you of changes, especially those that materially impact your privacy rights. Website Updates: Posting the updated Privacy Policy on our website with a new effective date, along with a summary of key changes to facilitate understanding. Advance Notice: Where possible, providing advance notice of policy changes to allow you time to review the modifications and understand how they may affect you. 11.3 Reviewing the Privacy Policy We encourage you to periodically review this Privacy Policy to stay informed about how we protect your personal data. The “last updated” date at the bottom of the document indicates when the policy was last revised. 11.4 Acceptance of Changes By continuing to use our services after changes to the Privacy Policy are posted, you acknowledge your acceptance of the changes. If you do not agree with the updates, you should discontinue use of our services, and you are free to contact us with any concerns or to discuss the changes further. Conclusion At RecolX Technology Limited, maintaining the trust and confidence of our users is paramount, which is why our commitment to privacy is an ongoing priority. We strive to keep you informed about how we safeguard your privacy and manage personal data, adapting our practices to provide robust protection and alignment with your expectations. Last Updated: [2025/1/13]

12. Contact Information

Overview Your privacy and data protection rights are of great importance to RecolX Technology Limited We encourage open communication and welcome any questions, concerns, or feedback you may have regarding our Privacy Policy or any aspect of our data practices. This section provides the channels through which you can reach out to us for assistance. 12.1 How to Contact Us If you have questions or requests related to this Privacy Policy, your personal data, or any data protection concerns, please do not hesitate to contact us through the following method: Email: Our dedicated support team is available via email at [email protected]. We aim to respond promptly to all inquiries and provide the necessary support or information you need. 12.2 Data Privacy Manager We have appointed a Data Privacy Manager to oversee compliance with this Privacy Policy and applicable data protection laws. For specific inquiries related to your privacy rights or requests for access to your personal data, you may address your correspondence to the Data Privacy Manager at the contact details provided above. 12.3 Resolution of Concerns We are committed to resolving privacy-related concerns efficiently and amicably. If you believe your privacy rights have been violated or have issues with how we handle your data, please reach out to us directly. We will work collaboratively to address your concerns and seek a satisfactory resolution. 12.4 Further Assistance Should you feel your concerns have not been adequately addressed, you have the right to lodge a complaint with your local data protection authority. We encourage dialogue with us first; however, we fully support your right to escalate matters to the appropriate regulatory body if necessary. Conclusion RecolX Technology Limited is dedicated to upholding the highest standards of privacy and data protection for our users. We value your trust and are committed to maintaining open channels of communication to ensure transparency and responsiveness to your privacy needs. For any questions or requests related to this Privacy Policy or your personal data, please contact us via email. Our customer support team is available to assist you during regular business hours on weekdays. We are committed to responding to all inquiries within 24 hours to ensure timely and effective communication. Email: [email protected] Business Hours: Weekdays, during standard business hours Response Time: Within 24 hours